Welcome to The Royal Notch! These Terms and Conditions (“Terms”) govern your use of our website, and the purchase of any products from us.

By accessing or using our Site and purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of the terms, then you may not access the Site or use any of its services.

1. General Terms

• Eligibility: By using this Site, you represent that you are at least the age of majority in your state or province of residence.

• Modification: We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

• Accuracy of Information: We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.

2. Products and Services

• Product Descriptions: We endeavor to be as accurate as possible in our product descriptions and imagery. However, we do not warrant that product descriptions, colors, or other content of the Site are accurate, complete, reliable, current, or error-free.

• Pricing: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice. All prices are listed in INR.

• Availability: All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any product at any time.

3. Health and Allergy Disclaimer

• Product Use: Our perfumes are intended for external use only. Avoid contact with eyes. Keep out of reach of children and pets.

• Allergies & Skin Sensitivity: Our products are crafted with high-quality ingredients. However, individual skin sensitivities can vary. We list ingredients on our product pages and packaging. We strongly recommend performing a patch test on a small area of skin (such as the inner elbow) 24 hours before full application. Discontinue use immediately if irritation or an allergic reaction occurs. The Royal Notch shall not be held liable for any allergic reactions, skin sensitivities, or other health-related issues.

4. Orders, Billing, and Payment

• Order Acceptance: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

• Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

• Payment: We accept payment through Razorpay, which supports Credit/Debit Cards, UPI, Net Banking, and various wallets. By providing a payment method, you represent that you are authorized to use it.

5. Shipping and Delivery

• Our shipping and delivery policies are outlined in detail on our Shipping Policy page (Note: You must create this page and link it here).

• Shipping times are estimates and not guarantees. We are not responsible for delays caused by the shipping carrier or customs.

• Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier.

6. Returns and Refunds

• Our returns and refunds policies are outlined in detail on our Refund Policy page (Note: You must create this page and link it here).

• As our products are personal care items, we have a strict no return, no exchange policy. Returns are only considered in cases of damaged, defective, or incorrect items being delivered, subject to the conditions laid out in our full Refund Policy.

7. Intellectual Property

• All content on this Site, including but not limited to text, graphics, logos, images, brand names, and scent compositions, is the property of The Royal Notch (Note: Replace with your full, registered company name if different) and is protected by international copyright and trademark laws. You may not use, reproduce, or distribute any content from this Site without our express written permission.

8. User Comments and Submissions

• If you send submissions (e.g., reviews, comments), you agree that we may, at any time, without restriction, edit, copy, publish, and otherwise use them in any medium. We are under no obligation to maintain any comments in confidence or to pay compensation for any comments.

9. Limitation of Liability

• In no case shall The Royal Notch (Note: Replace with your full, registered company name if different), our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, arising from your use of the site or any products procured from us.

10. Governing Law

• These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India and the jurisdiction of the courts at Surat, Gujarat.

11. Contact Information

• Questions about the Terms and Conditions should be sent to us at theroyalnotch@gmail.com.